Protecting your assets is our top priority. That’s why we want to share a little about how imposter scams happen, and some steps you can take to help protect yourself.
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Imposter scams refer to a scam where a fraudster impersonates a trusted individual, business, or organization to convince a target to transfer money. In an imposter scam, fraudsters will often:
• Contact you via a phone call, email, text, online advertisement, or social media post.
• Claim to be security/technical support for a known and reputable company, such as Microsoft, or a trusted financial institution like Schwab.
• Ask you to download software and/or request remote access to your computer.
• Send you an email or text message with a link or attachment, which may ask you to approve/deny a transaction, set up new credentials, or take some other action regarding your account.
If you are ever concerned about a text message, email, or phone call, please contact us, or you can contact Schwab directly at 800-515-2157. Forward any suspicious emails or screenshots of suspicious texts to phishing@schwab.com.
For more information about the wide variety of imposter scams, red flags, and ways to protect yourself and others, read the article: Avoid Imposter Scams.
For more security tools, resources, and steps you can take to help safeguard your personal information and assets, visit SchwabSafe®. And while you’re at it, you can check out the Safeguarding Online Information page of the Client Learning Center.